CANVASS Privacy Policy

Policy last updated: 7 September 2020

This privacy policy relates to the use of the ACSPRI hosted survey service “CANVASS” at https://canvass.acspri.org.au

Policy for Website visitors (those who visit this website but do not participate in a survey and are not survey creators)

• We do not collect sensitive information

• We collect your ip address and browser details for the purpose of logging access to the service

• This service and all data including backups resides in the State of Victoria, Australia. No data or backups are held or transmitted outside of Australia.

Policy for Respondents (those who participate in a survey hosted on this service)

• We collect your ip address and browser details for the purpose of logging access to the service and avoiding survey re-completion

• We may set a cookie in your browser to avoid survey re-completion

• A cookie will be set in your browser while completing the survey that will be removed once the survey is complete

• Survey responses are controlled and managed by the survey creator (the person that used this service to create the survey you are completing). ACSPRI does not access or manage these responses but stores them on behalf of the survey creator (see the Security policy for details on how we manage data security)

• Your responses are available to view by the survey creator, and any one they have assigned as a co-creator. We will not access or share responses with any other third party.

• Please review the data/privacy policy presented by the survey creator before submitting any responses to the service

• If you have a concern about your personal information please contact the survey creator. If you are unable to find or contact the survey creator, please contact ACSPRI:

  • ACSPRI Surveys

  • surveys@acspri.org.au

  • PO BOX 199 HEIDELBERG WEST VIC 3081

  • 03 9013 9653

• This service and all data including backups resides in the State of Victoria, Australia. No data or backups are held or transmitted outside of Australia.

Policy for Creators (those who create a survey hosted on this service)

• We collect your ip address and browser details for the purpose of logging access to the service

• When setting up a survey or paying for a service on this website, ACSPRI collects and holds your name, billing address, email address and any other contact details provided. If signing up for the newsletter, your email address is collected and held.

• We set a cookie in your browser during your survey session for authentication purposes

• Your contact details are not stored or sent overseas.

• If you wish to delete/remove data from this service, you may do so at any time by deleting your survey / data. If you wish for data to also be removed from encrypted backups, you must contact ACSPRI using the contact details below

• You can request access to the contact details we have for you, or request that we correct them by contacting ACSPRI:

  • ACSPRI Surveys

  • surveys@acspri.org.au

  • PO BOX 199 HEIDELBERG WEST VIC 3081

  • 03 9013 9653

• If you have a complaint about the way ACSPRI has handled your personal information, in the first instance, please contact ACSPRI using any of the contact details above. If you are not satisfied with our response, please contact the Office of the Australian Information Commissioner.

• This service and all data including backups resides in the State of Victoria, Australia. No data or backups are held or transmitted outside of Australia.